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Terms & Conditions

1. Acceptance of the Terms

By accessing, using, or otherwise participating on our platform (the "Site"), you agree to be bound by these Terms and Conditions ("Agreement"). If you do not wish to be bound by this Agreement, please do not access or use the Site.

2. Eligibility Requirements

To use the Site, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction);
  • Not be prohibited from accessing or using online gaming services under any applicable laws; and
  • Provide truthful and accurate information during account registration.

3. Minimum Age Requirements

We comply with all relevant laws regarding minimum age requirements for online gaming. If you are below the legal age to gamble in your jurisdiction, please do not access or use the Site.

4. Geographic Restrictions

Access to the Site may be restricted or prohibited in certain jurisdictions. We reserve the right to restrict access to users from any country, region, or location at our discretion. Please note that online gaming laws and regulations are subject to change, and we will do our best to update this information accordingly.

5. Account Registration Rules

To register an account on the Site:

  • You must provide truthful and accurate information during registration;
  • Each user is limited to one active account per username;
  • Multi-accounting or shared accounts may result in penalties, restrictions, or closure of your account; and
  • We reserve the right to verify your identity at any time.

6. One-Account-Per-User Policies

Each user is allowed only one active account on our Site. If we discover that you have more than one active account, all accounts will be subject to review, penalty, restriction, or closure.

7. Identity Verification and KYC

To maintain the highest standards of regulatory compliance and anti-money laundering, we may request identification and verification documents from time-to-time. This includes but is not limited to:

  • Government-issued ID;
  • Proof of address; and
  • Other documentation as requested by us or required by applicable laws.

8. Account Accuracy Obligations

You are responsible for maintaining accurate information about yourself, including your name, email address, phone number, password, username, and other account details. Any inaccuracies may lead to penalties, restrictions, or closure of your account.

9. Account Security Responsibilities

To prevent unauthorized access:

  • Use a strong, unique, and secure password;
  • Regularly review and update your account information; and
  • Immediately report any suspicious activity or attempted breach to our support team.

10. Login Credentials and Password Protection

You are responsible for the security of your login credentials and should not share them with anyone else. We will never ask you for your passwords, PINs, or other sensitive information via email, phone calls, text messages, etc.

11. Restricted Behavior and Prohibited Activities

  • Intentionally manipulate gameplay results;
  • Abuse any bonuses or promotions;
  • Engage in collusion or cheating of any kind;
  • Participate in unauthorized affiliate marketing activities; and
  • Otherwise act dishonestly or with intent to deceive us or other users.

We reserve the right to suspend, close, or restrict your account for engaging in any prohibited behavior or activity.

12. Bonus and Promotion Rules

All bonuses, promotions, free spins, etc., are governed by our bonus policy (link to relevant section). This may include but is not limited to:

  • Eligibility requirements;
  • Wagering conditions;
  • Cash-out limitations;
  • Expiration dates for promotional offers and expiration of bonuses.For more detailed information please refer to the Bonus Policy page.

13. Wagering and Gameplay Conditions

You are responsible for familiarizing yourself with our wagering terms, house rules, gaming policies, etc., which may be updated from time-to-time without prior notice. You must adhere strictly to these guidelines when engaging in gameplay on our Site.

14. Bonus Abuse Prevention

  • Multiple accounts created to take advantage of promotional offers;
  • Repeated or habitual pattern of low-stakes betting and withdrawal requests;
  • Cash-outing funds before meeting any bonus wagering requirements.We have a zero-tolerance policy for these types of abuses which will be subject to severe penalties.

15. Deposits and Withdrawals

For information regarding our payment options, limitations on deposits/withdrawal amounts please refer the Deposit/Withdrawal section of this Terms & Conditions page.

16. Verification Before Withdrawals

Before requesting any withdrawal or making a change to your account settings (such as updating personal details), we may request identification verification and other relevant documentation at our discretion.

17. Processing and Review Procedures

We have policies in place for reviewing, processing, approving or declining deposit/withdrawal requests which will include checks on various parameters including age/gender validation of user account information. Please be patient when waiting as review procedures can sometimes take up to 72 hours depending on complexity of the request.

18. Responsible Gambling Expectations

Please gamble responsibly and within your means:

  • Be aware that we have measures in place, such as limits for deposits and spending, self-exclusion tools etc.,
  • Take a break if you feel the need;

Contact any number of our Support Team about responsible gaming help resources if needed.

19. Self-Exclusion and Account Restrictions

If you wish to exclude yourself from accessing your account for a period (or permanently) please contact us via our online support form, or call our dedicated customer support team to discuss this further. We'll provide clear guidance on self-exclusion process, what restrictions are imposed after the decision has been made by all parties involved.

20. Game Fairness and RNG Systems

We maintain that each game offered is run by fair Random Number Generator (RNG) and use independently tested algorithms which are reviewed regularly for integrity as part of regulatory oversight requirements

Our suppliers adhere strictly to international gaming standards as set forth by third-party testing bodies like eCOGRA & GLI amongst others.

21. Technical Interruptions or Voided Gameplay

Please be aware that we may interrupt gameplay at any time due to technical issues, security concerns, etc. In such cases, all applicable terms and conditions will remain in effect.

22. Suspension or Closure of Accounts

We reserve the right to suspend or close accounts for reasons including:

  • Non-compliance with these Terms & Conditions;
  • Multi-accounting;
  • Attempted unauthorized access;
  • Irregular behavior suspicious activity during game session etc.After decision has been taken account suspension/closure details will be sent via registered email address associated within the player's account.

23. Intellectual Property and Platform Ownership

All intellectual property rights (including copyrights, trademarks, patents, designs and other industrial or literary proprietary rights) to our Site content belong solely to us, including text, graphics, logos, software and any user-generated content we may allow on it from time-to-time subject of compliance with terms as stated herein.

24. Limitation of Liability

We shall not be liable for:

  • Losses due directly or indirectly caused by your failure to adhere strictly with these Terms & Conditions;
  • Damages arising out-of-proportionality beyond what a reasonable person would consider acceptable in similar circumstance; Any errors, malfunctions in software, network problems which cause unexpected disruption of gaming sessions

25. Modification of terms

These Terms and Conditions may be modified or updated by us at any time without prior notice to you. Your continued use of our Site following such modifications will constitute your acceptance of the revised Agreement.

26. Contact or Support Guidance

If you have any questions about these Terms & Conditions, need help understanding certain sections or require support assistance please reach out via:

  • Our live chat facilitySupport form (you can submit requests to us regarding technical and customer service-related matters).Phone number for specific queries we provide as per user region.

Please note that our Support Team will always act in good faith, offering best available guidance according to knowledge at time of issue presented by the individual.